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Please indicate which services you avail in the Container Services & Marketing Dept(CS&M Dept).	Export Import
Please rate your experience with the Container Services & Marketing Deept.
As an Exporter/ Importer, how do you rate the Access & Assistance provided for your shipment by the CS&M Dept.

Note: Maximum length 100 characters Note: Phone number should be 10 digits or with a country code like +91

Note : Maximum length 1000 characters & special characters not supported are @ # & $ * <> : ;

QualityQuality of services provided :- Timely nomination of vessels
ServiceAdequate/prompt information provided to charterers during vessel’s operations (loading / voyage / discharge)
CommunicationInteraction with customer and correspondence:- Timely submission of invoices and charter party claims
ResponsivenessResponse to customer requirements if any:- Any other services required by the charterer (e.g.provisional freight rates required for timely submission to Customs etc)
ImprovementWhether or not Commercial Dept has taken steps to improve working where ever recommended / required by the charterers

Note : Maximum length 100 characters

Note : Maximum length 1000 characters & special characters not supported are @ # & $ * <> : ;